Brisbane Drone Media (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or use our drone photography and videography services.
We may collect the following types of personal information:
Contact details: Name, email address, phone number, and business name.
Project details: Information about your business, property, or filming requirements.
Payment details: If applicable, limited information required to process payments (handled securely through third-party payment providers).
Website usage data: Information collected automatically such as IP address, browser type, pages visited, and duration of visit (via cookies or analytics tools).
Media content: Photos and videos captured as part of your project, which may include identifiable images of people, vehicles, or property.
We use your personal information to:
Provide and deliver our drone services.
Communicate with you about bookings, quotes, and project updates.
Process payments and send invoices.
Improve our website and customer experience.
Use captured media (photos/videos) for promotional purposes, only with your consent.
Comply with legal and regulatory requirements.
We do not sell, rent, or trade your personal data. However, we may share information with:
Trusted service providers (e.g., hosting providers, payment processors, cloud storage).
Regulatory authorities if required by law or aviation regulations.
Marketing platforms (with consent) for showcasing completed projects.
All third-party providers are required to keep your information secure and only use it for agreed purposes.
We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure. Data is stored securely in encrypted systems and access is restricted to authorised personnel only.
You have the right to:
Request access to the personal information we hold about you.
Request correction of any inaccurate or outdated information.
Withdraw consent for the use of your images or footage.
Request deletion of your personal data, where legally and contractually possible.
To exercise these rights, please contact us at [add your email].
Our website may use cookies and analytics tools (such as Google Analytics) to collect non-personal data on visitor interactions. You can disable cookies in your browser settings, but this may affect website functionality.
We will always seek your consent before using any photos or videos from your project for promotional purposes, social media, or our portfolio.
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Brisbane Drone Media
📧 Email: info@brisbanedronemedia.com.au
📍 Brisbane, Queensland, Australia
